Returns and Refunds

You may request a return of an eligible item within 30 days after delivery. Contact us with your order number, the item and the reason for the request.

Eligible items

For change-of-mind returns, items must be unused, unworn, unwashed and in their original condition, with packaging and tags where applicable.

Opened grooming products, used blades and used personal-care tools are not eligible for change-of-mind returns. Personalized items are excluded from change-of-mind returns only when that restriction was clearly disclosed before purchase. These exclusions do not remove your rights for damaged, defective or incorrectly supplied goods.

How to return an item

Contact us before sending a return so we can provide instructions and the correct address. Do not send merchandise to a supplier or business address without confirmation.

Customers pay return postage for change-of-mind returns. We do not charge a restocking fee. Original outbound shipping is not refunded for change-of-mind returns unless required by law.

Damaged, defective or incorrect items

Contact us promptly with details and, where possible, photos. We will arrange an appropriate remedy and cover necessary return shipping for damaged, defective or incorrectly supplied items.

Refunds and exchanges

We will notify you after inspecting your return. Approved refunds will be issued to the original payment method within 10 business days of approval. Your payment provider may take additional time to post the credit. Contact us before arranging an exchange so we can confirm availability.

This policy does not limit any rights you have under applicable law or reduce protections that applied when an earlier order was placed.