Shipping Policy

We currently accept online orders for delivery within the United States.

Shipping charges and free shipping

Available shipping methods and the total shipping charge are shown at checkout before payment. Rates depend on the products ordered, their shipping weight and your delivery address.

Eligible barber tools and supplies qualify for free Economy shipping when the qualifying order value reaches $50. Made-to-order apparel and accessories use separate shipping rates and are not included in a storewide free-shipping offer. Mixed orders may include more than one shipping charge. Please check the total before paying.

Processing, production and delivery

Processing or production takes place before carrier transit. Made-to-order products require production before shipment. Timing varies by item and fulfillment partner. If you need an item for a specific date, contact us before ordering so we can check availability and timing. A faster shipping method does not shorten production time.

Products fulfilled by different partners may arrive in separate packages. We provide tracking when it is available after shipment. A newly issued tracking number may not show movement until the carrier scans the package.

Delays and order problems

If we cannot ship within a promised timeframe, we will notify you and provide the applicable options to agree to a revised shipping date or cancel for a refund. This policy does not limit your rights under applicable law.

For a delayed, missing, damaged or incorrect delivery, contact us with your order number and a description of the problem. Photos of the item and packaging can help us investigate damage.

Address changes

Please check your address before paying. Contact us promptly if a correction is needed. Changes cannot be guaranteed after processing or shipment begins.

Returns and refunds

For eligibility, return instructions and refund information, read our Returns and Refunds Policy.